Help Center
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Shipping
How long does delivery take?
Orders typically ship within 1-2 business days and arrive within 3-7 days depending on your location. Free shipping applies on orders above ₹999.
Do you ship pan-India?
Yes, we ship across India. Enter your pincode at checkout to confirm serviceability.
How do I track my order?
Once shipped, your order page shows the courier name and tracking number — visit your order under Profile → Orders.
Returns & Refunds
What's your return policy?
If something arrives damaged or isn't as described, request a return from your order page within 7 days of delivery. See our full Return Policy for details.
How long do refunds take?
Once a return is approved, refunds are processed within 5-7 business days to your original payment method.
Can I cancel an order after placing it?
Yes — orders that haven't shipped yet can be cancelled from the order detail page, with an automatic refund if you paid online.
Products & Freshness
How fresh are your spices?
Every batch is small-batch ground and packed to order — we don't hold large pre-ground inventory, so what you receive is recently milled.
Do your products contain additives or colours?
No — everything we sell is 100% pure with no added colour, preservatives, or anti-caking agents.
How should I store my spices and oils?
Keep spices in an airtight container away from direct sunlight; store oils in a cool, dark place. Most spices stay fragrant for 6-9 months.
Payments
What payment methods do you accept?
Cards, UPI, and net banking via Razorpay, plus Cash on Delivery on eligible orders.
Is it safe to pay online?
Yes — all online payments are processed securely by Razorpay; we never store your card details.